Design

Human-AI Task Assignment Matrix

Define which tasks are human-led, AI-assisted, or fully automated, with clear rationale for each decision.

O-D-OPS-TAM

Go back

Human-AI Task Assignment Matrix

Define which tasks are human-led, AI-assisted, or fully automated, with clear rationale for each decision.

O-D-OPS-TAM

Introduction

Not every task should be automated. This matrix makes explicit choices about human-AI division of labor based on value, risk, complexity, and the unique strengths of humans and AI.

Phase	Design
Lens	Operations
Purpose	Allocate tasks between humans and AI
Output	Human-AI Task Assignment Matrix
Who’s Involved	Process owners, AI team, HR, ethics committee
Duration	2-4 hours per process area

Steps

List all tasks within scope
Assess automation potential for each task
Evaluate where humans add unique value
Consider risk, ethics, and compliance requirements
Assign each task to human, AI, or hybrid
Document rationale and trust level for each

Template

Get the collaborative templates we use with clients

Skip the blank page. Every Orbit Method tool has a working canvas behind it: structured, labelled and ready to fill in with your own organisation. We’re preparing a sample set as FigJam files. Subscribe and we’ll send it as soon as it’s ready.

We’ll email you when the sample lands, plus template updates and new episodes. Unsubscribe anytime.

Get the collaborative templates we use with clients

We’ll email you when the sample lands, plus template updates and new episodes. Unsubscribe anytime.

Continue reading

Workflow Transformation Portfolio

Role Definition Catalog

Workflow Transformation Portfolio

Role Definition Catalog

Looking to contribute?

Orbit evolves through practice. Whether you're applying the method, testing ideas, or finding gaps, your experience helps refine it. Share what you're learning and help shape the next update.

Share feedback